At G.O.A.T'S Limo, your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding your data. We are committed to handling your information responsibly and transparently.
1. Information We Collect
When you book a ride or use our website, we may collect the following information: • Full name, email address, and phone number • Pickup and dropoff locations • Travel date, time, and passenger count • Payment information (processed securely by Stripe — we do not store card numbers) • Special requests or notes you provide • Device and browser information for website analytics • IP address and general geographic location
2. How We Use Your Information
We use the information we collect to: • Process and confirm your booking reservation • Communicate with you about your ride (confirmations, updates, reminders) • Process payments and issue receipts • Improve our services and website experience • Comply with legal obligations • Respond to customer service inquiries We do not use your information for unsolicited marketing without your consent.
3. Payment Processing
All payment transactions are processed through Stripe, a PCI-DSS compliant payment processor. G.O.A.T'S Limo does not store, transmit, or have access to your full credit card number, CVV, or billing address. Stripe's privacy policy governs the handling of your payment data. You can review Stripe's privacy practices at stripe.com/privacy.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances: • With Stripe for payment processing • With our drivers to fulfill your booking • With law enforcement or regulatory authorities when required by law • With service providers who assist in operating our website (under strict confidentiality agreements) All third parties are required to handle your data in accordance with applicable privacy laws.
5. Data Retention
We retain your booking information for a period of 3 years to comply with business and tax record requirements. After this period, your data is securely deleted. You may request earlier deletion of your personal data by contacting us, subject to any legal retention obligations.
6. Cookies & Analytics
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. These may include: • Essential cookies required for the website to function • Analytics cookies (e.g., Google Analytics) to understand how visitors use our site You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
7. Data Security
We implement industry-standard security measures to protect your personal information, including: • SSL/TLS encryption for all data transmitted to and from our website • Secure database storage with access controls • Regular security reviews and updates While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data: • Access: Request a copy of the personal information we hold about you • Correction: Request correction of inaccurate or incomplete data • Deletion: Request deletion of your personal data (subject to legal obligations) • Portability: Request your data in a portable format • Opt-out: Opt out of any marketing communications To exercise any of these rights, please contact us using the information below.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: G.O.A.T'S Limo Las Vegas, Nevada Email: info@goatslimo.com Phone: Available upon booking confirmation
Your trust is important to us. G.O.A.T'S Limo is committed to protecting your personal information and being transparent about how it is used. We will never sell your data.